Designa is web-based management software developed by the Department of Civil Protection in collaboration with Eucentre. It was activated following the 2009 Abruzzo earthquake. It supports the organisation of assistance for populations affected by calamitous events, facilitating the sheltering, monitoring and relocation of displaced persons in a structured and efficient manner. The application centralises all information relating to displaced persons and their families, including accommodation options (e.g. tents, hotels or self-housing), and enables real-time monitoring of accommodation types, assistance measure progress and related costs.

Designa is accessible via a web interface and can be used by operators at different levels (national, regional and territorial) according to their permissions. Its primary objectives are

• the unambiguous and standardised management of assistance to disaster-stricken populations, reducing inefficiencies and duplication;
• the improvement of transparency and timeliness in operational decisions thanks to real-time, up-to-date data;
• the timely control of costs and resources used is also essential for reporting to national and EU funding sources.

Designa plays a key role in earthquake emergency response, facilitating organised and consistent emergency management and providing essential information for coordination between different territorial levels.